For urgent medical advice outside of surgery hours you can contact the local deputising service, the Kensington, Chelsea and Westminster (KCW) GP co-operative, through dialling 111 or 0208 962 7777.

GP Out-of-Hours Service

The out of hours GP service is a separate facility where a team of GPs and nurse practitioners provide services from 18:30 to 08:00 weekdays, bank holidays and weekends. They offer help, advice and treatment if you have an urgent clinical need that cannot wait for your own GP practice to open.
If you need to see or speak to a GP when your surgery is closed, call NHS 111 and, where appropriate, a clinical advisor will assess you, give advice on when and where to go for treatment, or book you in to see an out of hours GP if needed.

Urgent Care Centre

St Charles Hospital,

Exmoor Street,

London W10 6DZ

Tel 020 8962 4262 Open 08:00 to 21:00 daily.

Your local pharmacist is a healthcare professional who can give you clinical advice and treatment for common illnesses such as coughs, colds, aches and pains. They can also help you decide whether you need to contact other healthcare services.

You can talk to your pharmacist in confidence, even about the most personal symptoms without an appointment. Many pharmacies now have a consultation area where you can discuss health concerns in private. 

Some of the services available from your local pharmacy include help for:

• Emergency contraception (morning after pill)
• Raised temperature/fever
• Coughs, colds, flu
• Ear infections and earache
• Urine infections and cystitis
• Diarrhoea/vomiting
• Skin infections/rashes/allergic reactions
• Conjunctivitis
• Emergency repeat prescription service

For details of your nearest local pharmacy, and opening hours, go to the Find Pharmacy Services pages on the NHS Choices website.

If you are registered with a local GP you can access evening, weekend and bank holiday GP and Nurse Appointments at West London’s extended hour’s Hubs.

Extended Hours Hubs are staffed by local and experienced GPs and Nurses and offer assessment and treatment for adults and children.

Appointments are available after your registered GP has closed to ensure that patients have access to a GP during week day evenings up to 9pm and weekends when most local practices are closed.

To access the service:

• Call your GP practice and ask for an extended access appointment
• Call NHS 111 and they can book you an appointment at one of the hubs

The Extended Access Hubs locations and opening hours are:
 

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.